Samsung S10, S10Plus Won’t Detect USB Drive/OTG Cable

Samsung S10, S10Plus won't recognize USB
Samsung S10, S10Plus won't recognize USB

In this modern world even if you buy the phone with 256GB or 512GB, at one stage, the phone will run out of storage. In that case, we either seek for microSD card or looking for USB C Flash Drives to store extra data or move the data to the PC. However, this troubleshooting is especially made to fix the most common, Samsung S10, S10Plus Won’t Detect USB Drive/OTG Cable. Wondering how to fix the USB not recognizing issues on Samsung phone, here’s the list of few workarounds.

Before trying any trick, make sure you have enabled the USB Debugging on Samsung S10, S10Plus. Activating this setting will allow the phone to access the USB data.

Fix Samsung S10, S10Plus Not Detecting USB Drive

A stepwise guide will show you the quick tips to get rid of S10Plus, S10 not detecting USB Flash Drive when connecting.

How to Enable USB Debugging Mode on Samsung?

  • Pull down the notification bar, tap on Gear icon to open settings.
  • Scroll down and tap Developer options.
  • Turn on Developer options.
  • Again scroll down and tap on USB Debugging and enable it.
  • To confirm the changes, hit OK.

An alternate way to enable Developer option is to navigate to settings > about phone > software info and then tap seven times on Build number to activate Developer options on Samsung S10, S10Plus.

Make sure the USB C port is working correctly

When trying to connect USB to S10 or S10plus, did the device showing options like a tap for charging or to transfer media? Because, after plugging USB C to S10, the very next second, the pop-up must appear if everything is alright since you have enabled USB Debugging options. Most likely, the port has been covered up by dust particles when used on dusty sandy surroundings.

I would advise you to go out in a bright area, where you can take a clear look at the port. Besides, if your device is exposed to moist weather, then give some time and let the water evaporates itself. Using hairdryer or compressed air could push the water even more inside, which is not good for the phones.

Check the OTG Cable and USB C Drive

It seems like OTG not working on  S10plus or S10, please ensure that the plugged USB drive is in working condition. Always purchase compatible OTG Cables and if possible go for Samsung Accessories, most probably you won’t face any issues thereafter. You may prefer our list of best USB C Flash Drives if your current drive is corrupted or not working.

Restart your device

If everything is working perfectly, but still S10Plus or S10 not recognizing the flash drive, you might want to give a fresh start to the phone. Apparently, it’s a good habit to restart the device once a week, it eliminates half of the issues. Doing so will likely fix the error.

  • Press and hold the power key, and select Restart.

Update phone to the latest version

As we know to update the device to the latest version that comes with security patches and minor bug fixes. Eventually, it may help your device to detect USB drives and of course, it will be equipped with dozens of features if you are updating to Android 10. Open the Settings and tap About phone, to update the software on S10plus or S10.

Wipe Cache Partition

With time, our device keeps collecting the cache data and temporarily stored somewhere hidden. Allegedly, excessive temporary data could degrade the performance and cause several issues. Performing wipe cache partition will delete all the temporary data, except your personal data like photos, videos, and more. Here’s how to wipe cache partition on Samsung S10 and S10Plus.

  • Turn off the phone.
  • Now, press the volume up, home button, and power button simultaneously.
  • Tap on the display, when No commands screen appears.
  • Navigate to the wipe cache partition, use the volume button.
  • Select the wipe cache partition by pressing the power button.

Format the USB Drive

You can give try by formatting the USB Drive. Connect the USB Drive to the PC and format it. If it doesn’t work, then buy a new USB Drive.

Take Samsung’s Technician help

Still your Samsung S10 or S10Plus not detecting USB C flash drive, after wipe cache partition, then it’s time to visit Samsung Service store. Samsung’s technical team will examine the device and fix the issue. From there they will tell you about the defect and you may have to leave the phone for a day or two.

Use Smart Switch Instead

Furthermore, instead of using USB C Flash drive to store extra data, you can go for a Smart Switch application. The Smart Switch application lets you transfer files from PC to Phone or vice versa. Go to Samsung’s official website and download the app on your PC. It works in three-phase, simply connect, select and transfer across the PC and device wirelessly.

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