Why Email Not Syncing on Samsung Note 10, Note 20? Fix

Email not syncing Note 10
Email not syncing Note 10

Nowadays many users do their work through email. So if the email app gets crashed on the Samsung Note 10 or on Note 20 is enormously irritating. Email related issues on the Samsung phone is quite an inconvenient. If your email is not syncing, then it is likely to say that it is settings or internet network related issues.

This issue can also be due to petty glitch or minor firmware issue. If you are searching for the fixtures continue to read this article.

Fix Email Won’t Sync on Samsung Note 20, Note10Plus, Note 10

Emails from Gmail not arriving on Samsung Note 10, or Note 10 Plus or on Note 20, nothing to worry about. These minors bugs are easy to fix. Step by step follow the guide and troubleshoot the problem.

Turn On Notifications for Gmail App

It’s on you to set the frequency of the notifications or say give priorities to the incoming mails from the settings app. Check the settings and set them to All, otherwise, Gmail won’t send all the email notifications, you have to manually open the Gmail to refresh the inbox.

  • Go to the Gmail App.
  • Tap on the hamburger icon.
  • Scroll down and open Settings.
  • Choose the Gmail Account.
  • Tap Notifications and select All.

Manage Labels and Sync Interval

  • From the Gmail App, tap on hamburger menu.
  • Swipe down the sidebar and tap Settings.
  • Select Gmail Account.
  • Tap Manage labels.
  • Choose the Category such as Primary, then select Sync messages.
  • Select the appropriate time interval from None, Last 30 days, or All.

Make Sure Gmail/Samsung Email App isn’t Sleeping

When the app isn’t used for a long time, and the Adaptive battery is enabled on Samsung Note 10, the device will automatically put that app into a Sleeping mode to save battery. And those applications won’t send notifications unless you manually launch and start using the app. Determine the Gmail or Email app isn’t in the sleeping mode.

  • Open the Settings app.
  • Search Sleeping apps.
  • Remove the app from the list.

Delete and Re-Add Email Account

Did you try removing the Email Account and re-adding it? If not, then without thinking twice, do it now. This solution has worked for tones of people, here’s how to do it.

  • Go to the Settings app.
  • Tap Accounts and backup.
  • Select Accounts.
  • Choose the Gmail Account or Samsung Email Account that is causing errors.
  • Hit Remove account.
  • To add an account, follow the same steps, and tap Add account.

Check the data connection

However, the email app needs an internet connection. Verify that your Samsung Galaxy Note 10 has an accurate and stable internet network or Wi-fi network. To discard network related issues you must try to connect your device with a different internet connection. You should also verify that the email app works accurately when using personal mobile data.

Restart Email app

The force close is favored because it will solve the misbehaving email app. Performing force close will stop the present running instance of an app. That means the email app will not use any of the cache files. If you want to eliminate this possibility then force close the email app.

  • From Main Screen, hold the Recent App Key, present on the left bottom corner of the screen.
  • To force close the desired app, touch the app, and drag it to right or left.
  • Hit ‘X’.
  • Hit Clear Icon to close all the app.

Clear the cache and data of the email app.

There is a temporary storage of file known as “Cache”. This cache is used by the app to load the operations fast. Sometimes there is a chance that the cache can get corrupted. So this type of issue can arise. To neglect this Samsung email not syncing follow the given below steps.

  • Access the App Tray.
  • Navigate to Settings Icon.
  • Tap Settings.
  • Hit Apps.
  • Touch the Email App from the list.
  • Select Storage.
  • Hit Clear Data.
  • Tap OK.
  • Select Clear Cache.

Use the phone in Safe Mode

Using a “Safe Mode” in Android can fix the Samsung email app not working. Because in safe mode only the pre-installed app is allowed to access. Sometimes the third party is not well coded which leads to Samsung Note 10 email not syncing.

  • Switch off the device.
  • Hold the Power Button until the model name is passed out.
  • Instantly, press the Volume Low Button.
  • Press it until the device completes the restarting.
  • When Safe Mode appeared on the bottom left corner, let out the Volume Low Button.

Wipe the cache partition of the phone

The System Cache partition is a temporary file. This file is used by the system to load the application as fast as possible. But sometime this cache gets outdated or gets cluttered, so wiping the cache partition regularly may prevent your device from this issue. It is quite different from clear the cache of a particular app. Performing wipe cache partition will not lead to loss of data.

  • Switch off the device.
  • Press the Volume High Button + Bixby Button, then hold the Power Button.
  • When the Android symbol is featured, let out all the buttons.
  • Press and hold the Volume Low Button multiple times to feature “Wipe Cache Partition”.
  • Use the Power Button to select the option.
  • Hold the Volume Low Button to feature “YES”, then hold the Power Button to select.
  • “Reboot System Now” is appeared on the screen.
  • Use the Power Button to restart the device.

Verify the issue, if still Samsung Note 10 emails not syncing move further to the next trick.

Perform a master reset

The factory reset is an aspect that will clear all note 10 settings, third party app, and user data. It also clears the data related to the application from the internal memory of Note 10. Doing so will bring back the device to the default condition.

Note: You need to back-up all the important data stored in the device.

  • Swipe up to access the App Tray.
  • Navigate to Settings.
  • Touch Settings Icon.
  • Go to General Management.
  • Hit Reset.
  • Tap Factory Data Reset.
  • Hit Reset.
  • Tap Delete All.


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