In the endless era of the digital world, one of the best business messaging apps is WhatsApp. Why? It’s available with multiple features and has end-to-end encryption to prevent data leakage. And what’s best about it is, completely free on both iOS and Android.
Mostly nowadays user uses WhatsApp for business purpose, so definitely they will receive a bunch of notification. If they missed any of the notifications, it would be a big loss. And presently there are many Samsung user who received WhatsApp notifications not showing on the lock screen, so to prevent this issue there are tons of troubleshooting tricks to fix the issue. So continue to read this article as it may help to fix WhatsApp notifications not working on Samsung s21.
- 1 Fix WhatsApp Notifications Not Working on Samsung Phone
- 1.1 Restart Phone
- 1.2 Verify the Internet Availability
- 1.3 Enable WhatsApp Notification
- 1.4 Check the Do Not Disturb mode
- 1.5 Update WhatsApp
- 1.6 Update the system
- 1.7 Check Notifications Category
- 1.8 Use High Priority Notifications
- 1.9 Logout WhatsApp from PC/Web
- 1.10 Reset App Preferences
- 1.11 Re-install WhatsApp
- 1.12 Clear App Cache
- 1.13 Disable Power Saver Mode
Fix WhatsApp Notifications Not Working on Samsung Phone
Have you rebooted the system? If not, then do it, as many problems get resolved by just rebooting the phone.
- Press and hold the Volume Down button and Power button until the Samsung logo appears. Doing this will force the restart the phone.
Verify the Internet Availability
As we all know having a smooth internet connection offers smooth working of social media apps like WhatsApp. So if you have Wi-Fi, disconnect the device and reconnect once again the Samsung or else reset the Wi-Fi router manually. And if, using a cellular network, enable the airplane mode and within 10-15 seconds disable it and verify the issue or else perform reset network settings.
Enable WhatsApp Notification
Essentially, just like a perfect internet connection, the WhatsApp notification needs to enable compulsory to receive important notifications from WhatsApp. If it’s disabled you will not receive notification from WhatsApp, so it’s better to verify if the WhatsApp notification is enabled or not.
- Open the Settings.
- Go to Apps.
- Search and hit WhatsApp.
- Hit Notification and lastly tap the toggle next to a notification to enable it.
Check the Do Not Disturb mode
The DND name itself says the feature that prevents unhealthy notification while having deep sleep during the nights. But sometimes it becomes un-useful when you missed the important business notification from your WhatsApp. So if verify that you did not accidentally enable DND on your Samsung device.
- Navigate to Settings>Sounds>Do Not Disturb and disable it.
Normally, updating the app is helpful as rebooting the device, because it comes with fresh files and new features and also fixes the bugs present in the older version. So just head to the Google Play Store and check the availability of the update.
Update the system
Same as updating the application, updating the system can fix all the minor bugs and glitches present in the device. And offers the advancement and handy way to enjoy social media apps like WhatsApp.
Check Notifications Category
WhatsApp Settings include Notifications Category, for instance, if you don’t want to receive notifications from Group Chats then it lets you disable notifications from all WhatsApp Group Chats. Same goes for Individual Chats.
Are you not receiving WhatsApp Notifications from Group Chats or Individual Chats? Here’s how to verify the settings.
- Go to the Settings App.
- Swipe down to Apps.
- Find and tap on WhatsApp.
- Tap Notifications > Notifications categories.
- Make sure All notifications option is enabled.
Use High Priority Notifications
Enable High Priority Notifications to show previews of notifications at the top of the screen on receiving new WhatsApp Messages. Though, this option comes enabled by default. Here’s how you can check.
- Open WhatsApp.
- Tap on three dots.
- Select Settings.
- Enable Use high priority notifications.
Logout WhatsApp from PC/Web
Have you logged in to WhatsApp on PC or WhatsApp Web? Sometimes login WhatsApp to multiple devices could create problems. Here’s how to logout of WhatsApp from all devices.
- Open WhatsApp.
- Tap on three dots on the upper-right screen.
- Select Linked devices.
- Tap on a device and select Log out.
Reset App Preferences
Reset App Preferences to reset the following settings to default and this will definitely help you bringing back the WhatsApp Notifications. It doesn’t delete any of your personal data. It resets Default apps, Disabled apps, App notifications, Background data restrictions, and Permission restrictions.
- Open the Settings app.
- Tap Apps.
- Tap three dots on upper right screen.
- Select Reset app preferences.
How about just beginning from zero? Perhaps you have got tinker with an unknown issue which leads to WhatsApp no notification issue. So for this, you need to reinstall WhatsApp. But one thing you need to keep in mind is to backup all your chats. For this go to WhatsApp>Settings>Chats>Chats Backup. Doing so will prevent data loss even after performing re-installation.
Clear App Cache
Cache files are usually developed to offers a smoother and more flexible experience within the app by reducing the loading speed. So when these cache files get overloaded or corrupted this creates various issues within the apps. Is it safe to clear cache? Yes, you can perform a clear cache it will not harm but makes your device and apps handier and flexible.
- In the device Settings, go to Apps.
- Select WhatsApp.
- Hit Storage.
- Select CLEAR CACHE.
Disable Power Saver Mode
Power saver mode helps to increase the battery life that allows fewer apps to run in the background. By enabling the power saver mode can hamper some important aspects like WhatsApp notifications not working on android 10. Here are simple steps to disable the power saver mode to prevent your device from WhatsApp notification sound not working.
- Hit the Settings Icon.
- Go to Battery.
- Select Power Saver, then tap the toggle next to power saver mode, if it’s enabled.