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If your new Samsung S23, S23 Plus, or S23 Ultra won’t turn on, it is your life’s biggest problem right now. This is the worst one can expect of expensive devices, especially with a new device. Don’t worry, this has also happened earlier with Samsung S22, Samsung S21, and older phones as well, and thankfully it is corrigible. When your Samsung S23 Ultra won’t turn on and charge and only shows the black screen of death, the problem could be with software or hardware, but decoding the exact problem is quite impossible.
Leaving that aside, we’ll directly look into the troubleshooting solutions that have worked earlier with the same issues. Since the phone is unresponsive, let’s start by checking the battery.
Fix Samsung S23, S23 Plus, and Samsung S23 Ultra Won’t Turn On
Make sure Galaxy S23 has enough Battery
Apparently, it might be possible that you’ve used the phone and forgot to put it on a charge, and now it is completely run out of battery. To keep you up to date, the system continuously eats up the battery in the background; this could be a reason why the battery drained out on Samsung.
Use the original charging cable from the box and a compatible adapter to charge. Let it charge for 30-40 minutes without interruption; charging animation or Samsung logo might not appear, but give it some time.
If there’s any fault in the charger or charging port, the device won’t charge. Thankfully, Samsung S23, S23 Plus, and S23 Ultra support wireless charging; in case wired charging not working, go with wireless charging.
Already tried pressing the Power button to turn on the phone? An incomplete software update or firmware crash won’t let the device turn on. To resolve this, we’d highly recommend force restarting the system; this will wake you up from sleep or say, lock state.
- Press and hold the Volume down and Power buttons until the Samsung logo appears.
Force Restart While Charging
If just force rebooting the phone doesn’t work, connect the device to the charger and then force reboot it by referring to the above-mentioned steps.
Try Safe Mode
For decades, Samsung’s Safe Mode has helped determine whether the problem is caused by third-party apps or the system itself. Now, since the Samsung S23 Ultra is not turning on and black screen, you should try it.
Enabling Safe Mode strikes off the third-party applications, and you will only be able to access the system apps like Phone App, Contacts App, Photos App, etc. All the apps like WhatsApp, Instagram, Facebook, etc., will be deactivated.
Press and hold the Power button and then touch and hold the Power Off button and lastly, tap on Safe mode.
To exit Safe Mode, restart the device.
Use Recovery Mode
Another potential workaround to fix Samsung S23, S23 Plus, and S23 Ultra won’t turn on are to use the recovery mode options to reboot the system. When the system is not accessible directly, Recovery mode helps deal with glitches and faults to bring the resolution. Here we’ll use the same to eliminate the bug.
- Turn Off your phone; I know it’s already turned off, but just in case.
- Connect your phone to your PC/Laptop via a USB cable.
- Press and hold the Side and Volume Up buttons until the Samsung logo displays.
- Use the Volume buttons to navigate to Reboot System Now and press the Side button to reboot the system.
If you have tried all the above solutions, but still Galaxy S23 won’t turn on, in that case, you should rush to the Samsung Service Centre for further assistance. They will check for hardware faults and might replace the device.