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Think of a situation, where you can’t update WhatsApp or your favorite games to enjoy the latest feature, how absurd it will be? The only reason, the phones like Samsung S20Ultra, comes in handy is they let us download plenty of applications, games, photo apps, and that’s so much to confess how reliable we are on phones. In this troubleshooting guide, I’ll walk you through few workarounds to fix the Galaxy S20Ultra, S20 won’t download or update apps.
Google Play is and will always be the primary store to download applications; however, to remind you, the Samsung phones do have Galaxy Store, in the situation of crisis, you can always use the Galaxy Store App to download the app. First things first, let’s try to figure out why Samsung S20 not downloading apps.
Fix Can’t Download Apps on Samsung S20 Ultra, S20
Check Internet Connection
To download or update apps, it is important to connect the phone to a strong internet connection. Whether it is mobile data or Wi-Fi both should be working as fast as possible, and if already the phone is connected to the internet and then re-connect it.
Once the phone is connected to the Wi-Fi, check the status bar for the Wi-Fi icon and the same for Mobile if that so you are using.
Alternatively, the best way to troubleshoot connection issues is to Turn On Airplane Mode and turn it off, to refresh the network.
Toggle VPN
Another worth trying fix is to use the VPN while downloading or updating the apps, and if you are already using the VPN, then disable the VPN App and then download/update the applications on your phone. See if it works, here are few best VPN apps for Galaxy Phones.
Check Storage
Next possible reason why Samsung S20 Ultra won’t download or update apps is lack of storage. Insufficient storage usually ends up crashing system software and several other problems. If you’ve storage issues, then why not expand the phone storage by buying one of these microSD Cards for Samsung S20, it’ll help you record 8K videos while providing plenty of room to store, and download as many as apps without lagging issues.
- Open Settings.
- Go to Device maintenance.
- Tap Storage.
- Look for the available storage.
Restart Phone
Possibly, the phone hasn’t been restarted for a while and developing random problems like not letting Google Play to download apps on Samsung S20Plus, a quick restart will be a good start. Though we always list this trick, as most of the time, a simple restart is beneficial in many ways. But in this scenario, checking internet connection and storage is a priority.
Press and hold the Volume down and Power button for at least 10 seconds and release when the phone restarts.
It is known by Force Restart, which is equivalent to removing and inserting the battery, however, nowadays no brand offers battery-removable phones, therefore they have introduced Force restart.
You may take advantage of Auto Restart feature, to reboot the phone periodically, go to Settings > General management > Reset > Auto Restart, and set up the day and time of auto restart.
Set Date & Time to Automatic
If you are a traveler or need to move from one place to another, then it’s better to use the automatic date and time feature. Apps like Google Play demand an accurate date and time. Here’s how to enable automatic date & time on the S20 series.
- Go to Settings app.
- Tap General management.
- Tap Date & Time.
- Toggle On Automatic option.
Allow Google Play to Update Apps over any Network
To save Mobile data, Google Play has an advance setting that won’t let the applications to update automatically when the phone is connected to the mobile data. So, that might be the possible reason why Google Play can’t download apps on Samsung S20.
- Go to Google Play.
- Tap on the hamburger menu.
- Select Settings.
- Tap Auto-update apps.
- Make sure to select Over any network.
Google Play Showing Download Pending Error
Google Play showing download pending error on Samsung S20 Ultra, S20? Then you might have added various applications to update or download all at once if it is the case, then from the Google Play app, clear queue, and download one by one.
- Go to Google Play.
- Tap on three lines.
- Tap My apps & games.
- If any pending download is available, then tap (x) to cancel the download.
Clear Cache & Data of Google Play and Google Framework Services
Up next is troubleshooting the Google Play app itself. What makes the app faster and bug-free? Clearing cache and data. While doing so, the customized settings and history of the Google play will be set to default. And there is no harm in deleting cache and data of apps.
- Open Settings.
- Tap Apps.
- Find Google Play.
- Tap Storage.
- Clear Cache and Clear Data.
- Get back to the main menu and search Google Framework Ser
- Tap Storage and Clear Cache and Clear Data of it too.
Uninstall Google Play Updates
Is your Google Play hit by the rogue update? Well, how do you know that? Its quite difficult to find out, though, Android Phones lets you delete the update to bring back the older version of the application. However, Google Play is the default app, on uninstalling updates it will revert to the factory version. Try downloading the apps and also update the Google Play.
- Go to the Settings app.
- Tap Apps.
- Find Google Play Store.
- Select Uninstall updates (If it doesn’t show up, then tap on More on the upper-right screen and tap Uninstall updates).
Update Phone
The software update is also an effective way to fix the bugs and issues of previous software, normally, all the major high-end phones receive monthly software updates, regardless of a security patch or bug fixes. It’s your turn to update the system software and get rid of Samsung S20 won’t download apps.
- Open Settings.
- Scroll down and tap About phone.
- Tap Software information.
Make Sure Download Manager is Enabled
Sometimes an outsider can tweak system settings, if it has happened with your phone too, check the download manager, it must be enabled. The download manager plays a major role while downloading applications or any file on the phone.
- Open Settings.
- Tap Apps > three-dot menu.
- Select Show system apps.
- Scroll down and tap Download manager.
- Make sure it is enabled.
- Besides, if it is already enabled, then tap Storage and Clear Cache and Clear Data of Download Manager.
Enable All Related Applications
Make sure all the applications are enabled in your Samsung phone, it might be possible one application is dependent on others, and that’s what preventing the Galaxy S20 to update the apps.
- Open the Settings app.
- Tap Apps.
- Tap on three dots and choose Show system apps.
- Then, tap on All apps with a drop-down arrow.
- Tap Disabled.
- And enable all the applications listed there.
Reset App Preferences
Reset app preferences set all the system applications to default settings. Anyhow, the default function is changed to incorrect, the apps won’t update on Samsung S20 Ultra. Here’s how to reset app preferences.
- Open the App Tray, and tap Settings.
- Tap Apps.
- Tap the three-dot menu.
- Select Reset app preferences.
Enable Safe Mode
After running the phone in safe mode, if you are able to download and update apps on Samsung S20, then all you have to do is suspect the third-party app downloaded recently and delete it. Safe mode is a speedy way to detect whether the problem is raised due to a third-party app or not.
- Press and hold the Power button until the power menu appears.
- On the power menu, tap and hold the Power Off option until Safe Mode appears.
- It may take up to 30 seconds to boot the phone in safe mode.
Switch Google Account or Remove & Add Google Account
If Samsung S20Plus won’t download or update apps, it is associated with your Gmail ID, then removing and adding will help. However, switching Google Accounts might also help, only if you have more than one Google Account on your phone. To switch accounts, go to the Google Play and tap on More Menu and then tap on the Profile icon to change the Gmail Account.
If it doesn’t fix the downloading issues, then remove and add the Google account.
- Go to Settings
- Tap Accounts and backup.
- Tap Accounts.
- Choose the Gmail account that you suspect of not be working properly, and Remove it.
You can follow the same procedure to add the account again.
Perform Factory Reset
Since, after all these failures, you can now do is the factory reset. I know it’s a tough choice to wipe out the phone entirely, without leaving a single spot of past. But, you can save your personal data by backing up the phone.
After taking back up your phone follow the below steps.
- Open Settings.
- Tap General management.
- Tap Reset.
- Choose Factory data reset.
- And confirm Reset.
- The phone will reboot.
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