Fix Samsung S10 Not downloading Apps | Google Play Error 497

s10 not downloading apps

Normally when you download apps from Google Play Store, the pop-up will arise showing the common Google Play Store error 497. This error invokes updating and downloading the apps. Problems apart, we have the best workarounds that will help you to get rid of Samsung Galaxy S10 not downloading apps and Samsung S10 not updating apps.

Head over to learn how to fix Samsung S10 not downloading apps.

Samsung S10 Won’t Download and Update Apps

Force Restart Samsung S10

When you perform Force Reboot on Samsung S10, all the background applications and processes will get shut down. Along with minor glitches that are causing issues like Samsung S10 not downloading apps will get fixed. To do so,

  1. Press and hold the Volume Down button and Power button and release until you feel the vibration.

Check Internet Connection

Apparently, the most essential thing to download the app is internet connectivity, in most of cases due to unstable network connection; the Google Play Store won’t download apps. If Galaxy S10 is not downloaded apps from Google Play, after connecting to mobile data then switch to Wi-Fi network or vice versa.

Set Date & Time

To download and use Google Apps and its features, the date and time are to be set correctly. Go to the Settings > General management > Date and Time > Turn on Automatic Date and Time, this is how you turn on automatic date and time on Samsung S10.

Check Available Storage

The next possible reason why you can’t download or update apps on Samsung S10 is insufficient storage. If that’s the reason head over to the settings > device maintenance > storage and check the remaining storage. If it is less than 1GB or 2GB, take a survey of your phone and free up storage.

Reset Download Manager

After downloading random files or apps from unknown sources, the download manager might get corrupted. The only option left to fix the download manager of your phone is to reset it.

  • Open Settings.
  • Tap Apps.
  • Go to the Show System apps from More options at the upper-left corner.
  • Find and tap on the Download manager.
  • Tap Storage and Clear Data & Cache.

Reset Google Services Framework

  • Open Settings
  • Tap Apps.
  • Tap More and choose Show system apps.
  • Scroll down and tap Google Services Framework.
  • Tap Storage and clear Cache & Data.

Clear Cache and Data of Play Store

Apparently, the Cache and Data files are very necessary as they boost up the performance of Samsung S10. However, at some time you have to clear the cache of a particular app if it starts to malfunction and provokes multiple controversies. There is nothing to worry, follow the below steps to Clear Cache and Data of Play Store in Samsung S10.

Clear Cache of Play Store

  1. Open the Settings
  2. Go to Apps.
  3. Locate the Google Play Store.
  4. Tap Storage.
  5. Select Clear Cache.

Clear Data of Play Store

  1. Navigate to Settings
  2. Scroll down and tap Device Care.
  3. Tap Storage.
  4. Tap Clean Now.

Reset Network Settings

Still, Apps won’t install on Samsung S10? We have got you one more solution that will help you to fix the problem. When you Reset Network Settings in Samsung S10, the network-related settings, Wi-Fi passwords, VPNs, etc. will get cleared. This is how you can do it,

  1. Tap on the Apps menu.
  2. Find and open Settings
  3. Select General Management.
  4. Open-Reset.
  5. Tap Reset Network Settings.
  6. Tap Reset Settings.
  7. Enter the PIN, and confirm Reset Network Settings.

Remove and add Google Account

This solution sounds funny, but in some cases, it works and you might fix Samsung S10 not downloading apps from Play Store or Play Store not working in Samsung S10. Once you disassociate the Google Account from your device and adding again will gently refresh the Samsung S10. Try this,

Remove Google Account from Samsung S10

  1. Launch the Settings
  2. Select Accounts and backup.
  3. Tap Accounts.
  4. Tap on Google Account. If you have multiple accounts then remove one by one.
  5. Hit Remove Account.
  6. Give confirmation and Remove Account from Samsung S10.

Add Google Account in Samsung S10

  1. Follow Steps 1-3 from the above procedure.
  2. Tap Add Account.
  3. Select Google.
  4. Type the Gmail address then tap Next.
  5. Enter the password and tap Next.
  6. Agree on Terms & Conditions and choose Language.
  7. Tap Accept.

Perform Factory Reset

Unluckily after trying all the above solutions, you are unable to fix Samsung S10 not installing apps from Google Play Store. We have one more option, that will clean each and every single file stored in your device. If you are willing to perform a master reset in Samsung S10, kindly take backup and then only proceed further to prevent data loss.

  1. Shut down the Samsung S10.
  2. Hold down the Bixby and Volume button and Power button.
  3. When you see the Android logo on the screen, release all the buttons.
  4. Now, select Wipe Data/Factory Reset using the Power button, and by navigating using the Volume Down button.
  5. Again navigate using the Volume Down button and when you reach Yes-delete all user data, press the Power button.
  6. Once the master reset is completed, you have to press the Power button when you see Reboot System Now.

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