Fix Can’t Send or Receive Messages on Samsung S23Ultra, S23

Besides calling, Text Messages are the primary way of communication when it comes to the phone. Messages from Banks, Colleges, Shopping Websites, OTPs, and many more, are delivered through text messages. So the sending and receiving of messages should be smooth and without any issues. However, some people have recently reported they can’t send or receive messages on Samsung S23 Ultra, S23, or S23 Plus, and without text messages, there’s a high probability of you missing important things.

There are many possible reasons why the Messages app not working on Samsung S23 Ultra, S23, and S23 Plus, like SIM out of service, weak network, no active service plan, and more. Let’s check and get it fixed.

Fix Messages App Not Working on Samsung S23Ultra, S23, S23Plus

Deregister Number from iMessage

If you have switched from iPhone to Samsung, the phone number must be deregistered from iMessage. Otherwise, multiple problems like can’t send or receiving messages on Samsung S23 are likely to happen. It’s better to deregister iMessage. Follow the Official Apple’s Tutorial to deregister iMessage.

Can’t Send or Receive Messages from a Particular Number

Blocking texts on Samsung is way easier than ever. This setting is the need of the hour in a world full of Robotexts and Spam. But if you have used this feature to block someone who used to annoy you earlier, you won’t be able to send or receive messages from that particular number, and it needs to be unblocked. Check the Messages Block List and remove the contact.

  1. Go to the Messages App.
  2. Tap on three dots.
  3. Select Settings > Block numbers and spam.
  4. Check the Block numbers and Blocked messages list.

Check carrier service status

To Send Messages, an active Service is a must. Ensure all the dues are cleared by the carrier or the plan is not expired. You may use the Carrier’s App to check that or directly call Carrier Support to verify.

Verify Network Signal

Though an internet connection is not required to send or receive Text Messages, a strong signal is necessary. However, to verify the network, switch off the Wi-Fi and turn on the Cellular Data; if you see 3G, LTE, or 5G, then consider the network working just fine.

Furthermore, if you have Wi-Fi Calling Service active from the carrier’s side, ensure it is also enabled from the Settings app.

  1. Navigate to the Settings app.
  2. Tap Connections > Wi-Fi Calling.
  3. Enable Wi-Fi Calling.

Delete Message’s App Cache

Clearing the cache will remove the temporary files associated with the Messages App, but it won’t delete any of your personal chat. It’s safe to do. Here’s how to delete the messages app cache.

  1. Go to the Settings app.
  2. Tap Apps.
  3. Find and tap the Messages App.
  4. Tap Storage > Clear cache.

Force Reboot Device

Press and hold the Volume up button and Power button until the Samsung logo appears. Wait for some time, let the device reconnect to the Cellular Network, and thereafter try sending a message.

Check the Device and SIM for any Possible Damage

Samsung phone comes with LDI (Liquid Damage Indicator) strip inside the SIM Card Tray that automatically changes its color when exposed to liquid. Use the SIM Ejector tool to remove the SIM Tray, and flash the light inside the SIM Slot. If the phone is exposed to the liquid, the LDI will turn into solid pink, red, or purple color otherwise, it will stay solid white or solid white with pink or purple Xs. Simultaneously, make sure the SIM Card is intact and not broken.

Reset All Settings

Go to the Settings app > General management > Reset > Reset all settings. Any incorrect changes made to the Setting could result in random issues. Don’t worry, it will not delete any of your personal data, but only the settings and configurations will be restored to default, which can be set later on.  

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