Fix Can’t Open Slack on MacBook Air, MacBook Pro, Mac

Slack is a cross-platform application available for Windows, macOS, iOS, and Android operating systems; it can be accessed from the website if you don’t have the app installed. Cross-platform enables easy access to Slack, even if you’re not on a workstation, and get things done. Several Mac users have reported that they cannot open Slack on MacBook Pro, MacBook Air, and Mac, and of course, this fault could create a big mess for the production websites on which you’re working actively.

Without interactions between developers, managing the website is nearly impossible; considering this, we have rounded up the best solutions to fix Can’t open Slack on Mac after the update.

Fix Slack Not Working on MacBook Pro, MacBook Air, Mac

Did you check the Slack Server Status?

Checking Slack Server Status is the very first thing you should be doing. There are many instances where Slack is under maintenance, or they are upgrading Slack. While the Slack Servers are down, it won’t respond on Mac or any device. Visit the Slack Server Status page,  and if Slack Servers are down, wait for a few minutes, it should be fixed anytime soon. And if servers are up and running, move to the next workaround.

Reboot Mac

Are you facing an app not working, particularly with Slack, or are other apps not responding or working? Try restarting MacBook Pro, MacBook Air, or Mac before going rogue with other solutions; reboot the device to rule out a temporary bug.

  1. Click the Apple logo on the upper left screen and select Restart.

Allow MacOS to reboot completely; thereafter, you can check the Slack App.

Update Slack

Like any other program, Slack App can be updated to the latest version from Mac App Store. Slack App and MacOS must meet the compatibility requirements to avoid problems like can’t access Slack on MacBook or Mac, or Slack keeps crashing on Mac.

Slack can be updated from its interface, but since it is not accessible, follow the below steps to update Slack from Mac App Store.

  1. Launch Mac App Store.
  2. Select the Updates tab.
  3. Find and click on the Update button next to Slack. If it is already up to date, you will see the Open button and jump to the next workaround.

Check Screen Time Restrictions

Certainly, no developer will put Slack under Screen Time Restrictions, but if someone had put the app limit to Slack, you won’t be able to access Slack after the allowed time period. Make sure to remove screen time restrictions from Slack.

  1. Click on Apple menu > System Preferences > Screen Time.
  2. Go to Downtime, App Limit, Communication Limits, and Content & Privacy, and make sure Slack is not present in any of these restrictions.

Check System Storage

Usually, macOS will keep sending you alerts when the system is running Low on Storage until you delete the items and free up the storage. Here’s how to check Mac Storage.

macOS Ventura or later: Click on Apple menu > System Settings > General > Storage.

macOS Big Sur or earlier: Click on Apple menu > About This Mac > Storage.

Disable VPN

VPN makes connectivity faster and secures to protect you from detrimental elements fluttering around you all the time. Not to mention, some folks also use VPN Services to access apps and websites even if they are not available in their region or restricted by ISP.

Without wasting much of your time, disable the VPN and try opening the Slack app on Mac/MacBook.

Change Internet Network

You can switch to another internet network to ensure the problem is not with the ISP.   

Check for Updates

Apple has already launched MacOS 13 (Ventura), and every alternate month or every month, they also release security patches and new features to stabilize the system. Likewise, it’s time to check the updates for Mac and MacBook.

  1. Click on the Apple logo.
  2. Select System Preferences.
  3. Click the Software Update tab.
  4. Next, click on Update Now or Upgrade Now.

Clear Slack Cache

Like other applications, Slack also stores images and other content to load faster in the form of a cache. These cache files could be one of the reasons behind Slack not working on MacBook or Mac. Here’s how to clear the cache of Slack on Mac.

If you can open the Slack App, click on the Help menu and select Troubleshooting > Clear cache and Restart.

If you cannot access Slack App, here’s how to remove the cache from your Mac.

Click on Go > Go to Folder in the Finder app.

Paste the following path one by one and move the Slack cache files to the Trash bin.

  • ~/Library/Caches
  • ~/Library/Application Support
  • /Library/Caches
  • /Library/Application Support

Reinstall Slack

Still, if you can’t open Slack on MacBook Pro, MacBook Air, and Mac, Slack’s installation files might get corrupted, and, in that case, the only option is to delete and reinstall the Slack App.

  1. Launch Finder.
  2. Find Slack and drag it to the Trash bin.
  3. Up next, launch App Store and download Slack.
  4. Alternatively, visit Slack’s Official Website to download it on Mac.

Send Error Logs to Slack

Visit Slack Help Centre and report the issue to the developers. They might ask you to provide the error logs to look at the bug closely.

Why is Slack not working on Mac?

There are numerous reasons why Slack is not working on Mac or MacBook; make sure you’re connected to a stable internet connection and check Slack system compatibility requirements.

Does Slack work on Mac?

Yes, Slack works perfectly on Mac, and MacBook like any other app.

How do I reset Slack on Mac?

Open Slack App > Help > Troubleshooting > Clear Cache and Restart. Follow these steps to reset Slack on Mac.

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