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Phone app not working or crashing on Samsung Galaxy phones after update could be due to various reasons; it could be due to glitchy update files, bugs within the firmware, corrupted cache & data of phone app, etc. Luckily there are different ways to fix it as well. If you’re going through same problem, then here is step by step guide to fix Phone App keeps crashing on Samsung Galaxy phones after update.
Solution#1. Restart your device
The first and foremost solution when you go through any issue is to restart your Samsung Galaxy Phone. So if your Phone app is crashing, then press the Power Button until the Power Off screen appears. In the Power Off screen, tap on Green Restart Icon. Wait until the restarting procedure is finished. After this, check if the Phone App is working. If it’s still malfunctioning, move forward to the next solution.
Solution#2. Force stop Phone App
If a normal restart doesn’t work for you, there are chances where a minor bug within the bug is a reason why Phone app keeps crashing on Samsung Galaxy Phone. However, force-stopping the application is one of the best and effective ways to fix it. To do so, press and hold the Phone App Icon, then tap on i Info Button. In the next screen, select Force Stop.
Solution#3. Update your Samsung Galaxy Phone
Samsung phone app crashing after an update can be due to a corrupted update version. However, the problem can noticed by the developer, and against it, they might have released a new update. Thus, we suggest to check for updates by following the steps below.
Step 1: Head to the Settings App on your iPhone.
Step 2: Select Software Update.
Step 3: In the next screen, hit on Download & Install. If a newer version is available, tap on Install Now.
Hopefully, updating the device to the latest version will fix phone app keeps crashing on Samsung Galaxy Phone after update.
Solution#4. Clear Cache & Data of Phone App
Sometimes, cache and app data get accumulated in Phone app for long time, which prevents the app working normally. Thus, clearing the cache can resolve Phone app crashing after one UI 6.0 update. To clear app cache and data, follow the steps below.
Step 1: Press and hold the Phone App Icon.
Step 2: Tap on i Info Button.
Step 3: Select the Force Stop Icon in the bottom right corner.
Solution#5. Free up storage
If your Samsung Galaxy phone is running out of storage, your phone app may keep crashing. At this point, your phone app needs more space to function properly. For that, you can read our article on how to free up space on the Samsung Galaxy Phone.
Solution#6. Check the Phone App Permission
Sometimes, lack of App permission could be a reason for call provider app crashing. That’s because the app won’t get access to various data, such as hardware features, personal information, data usage, etc. Hence, we suggest you to check app permission by following the steps below.
Step 1: Press and hold the Phone App Icon.
Step 2: Tap on the i Info Button.
Step 3: On the next screen, go to Permission.
Step 4: After this, give all necessary permission.
Solution#7. Factory Reset Samsung Phone
Step 1: Head to the Settings App on your device.
Step 2: Search and select General Management. Tap on Reset.
Step 3: Choose Factory Data Reset. Atlast, tap on Reset Button for confirmation.
Solution#8. Still, Phone App keeps crashing? Contact Samsung Support
If none of the above-mentioned solutions works for you, then it’s high time to contact the Samsung Support Team. That’s because it’s the only solution left around. Besides this, they are a team of experts that can help you to diagnose the problem, and accordingly, they will offer you a solution.
