Table of Contents Show
- 1. Dry Your Finger
- 2. Connect The To Cellular Data Instead Wi-Fi
- 3. Check Your Screen Protector
- 4. Turn Fingerprint Off and on
- 5. Disable And Enable Samsung Pass
- 6. Try Removing And Readding Fingerprint
- 7. Force Stop Samsung Pass
- 8. Clear Samsung Pass Cache
- 9. Update Samsung Pass
- 10. Update OS
- 11. Try Booting In Safe Mode
- 12. Contact Samsung About Possible Repair
- Fixed Samsung Pass Couldn’t Verify Fingerprint!
Got stuck with Samsung Pass couldn’t verify fingerprint? Fuss not! It’s a common problem faced by many users across the globe. It could be due to the malware cache, a bug within an app, misconfigured settings, and a low-quality screen protector. However, considering all the possibilities, we have curated an array of troubleshooting steps to fix it.
1. Dry Your Finger
The most common reason for couldn’t register your finger. The fingerprint scanner won’t read your finger if it’s wet or dirty. Consider cleaning the finger before the procedure and then retrying. Further, also check the device screen isn’t dirt or wet either. If so, try cleaning it with a soft microfiber cloth.
2. Connect The To Cellular Data Instead Wi-Fi
Well, no evidence was identified, but some users reported that connecting to Mobile data instead of Wi-Fi resolved the problem. Try it out, and let us know did it really worked for you.
3. Check Your Screen Protector
Check if there isn’t a scratch or damage on the screen protector right on the fingerprint sensor area. If you find something, detach the screen and try registering the fingerprint again. If it works, good luck, or move forward to the following steps.
4. Turn Fingerprint Off and on
Try turning off the Fingerprint by following the steps below and back on to give a fresh start.
- Head to the Settings.
- Choose Biometrics And Security.
- Select Fingerprints.
- If prompted, add PIN, Pattern, or Passcode.
- Lastly, toggle off Fingerprint Unlock and back on after a few seconds.
5. Disable And Enable Samsung Pass
Petty solutions work effectively. Yes, you should try fixing it by partially turning OFF the Samsung Pass and enabling it again.
To do so, head to Settings > Biometric And Security > Samsung Pass. Choose More Options > Settings. Further, select Delete Data > Delete from pop-up to give confirmation. Jot down the password if prompted. And hit OK. This will turn off Samsung Pass. Wait for a few seconds, and revert the settings.
6. Try Removing And Readding Fingerprint
If turning off the Finger doesn’t work, try removing and readding the fingerprint. Here is how you can do it.
- Go to the Settings App.
- Select Biometric And Security.
- Tap on Fingerprints. If prompted, enter PIN, Password, or Pattern.
- Touch and hold the desired Fingerprint from the list.
- Select the check box next to the Fingerprint, and tap Delete Button at bottom.
- Now navigate back to the main Settings Page.
- Choose Biometric And Security. Enter the PIN, Password, or Pattern.
- Click on Add Fingerprint.
Atlast follow the on-screen instruction to readd the fingerprint. Now, recheck the problem. Hopefully, your issue will be resolved.
7. Force Stop Samsung Pass
At this time, there is an instance where a minor bug within the app can cause malfunctioning, and at this time, force closing the app can fix it. For that, long-press on the Samsung Pass App. Choose Info Button > Force Stop at the bottom of the screen.
8. Clear Samsung Pass Cache
Often, the app cache gets overwhelmed, and over time, it gets corrupted. This corrupted cache can misguide the app in certain aspects, including this Fingerprint Scanner. Therefore you will need to clear app cache.
- Long-press on the Samsung Pass App Icon.
- Choose Info Button.
- Hit Storage, and lastly, click on Clear Cache.
9. Update Samsung Pass
Samsung Pass fingerprint sensor will not work if the application isn’t upgraded to the latest version. We suggest keeping the app updated to its latest version; navigate to the Samsung Store. Search for Samsung Pass in the search bar. If available, tap on Update button.
10. Update OS
Go to the Settings App > Software Update > Download And Install. Now, let the system check for updates. If available, tap Download Now.
11. Try Booting In Safe Mode
Samsung Pass fingerprint will no longer work if a poorly coded or corrupted app is installed on your Samsung flagship. Thus, we suggest booting the Samsung device to Safe Mode. For that, long press the Power Button. Keep pressing on the Power Off until you see Safe Mode. Lastly, tap on it.
Now in Safe Mode, access the Samsung Pass app. And try verifying your Finger. If it works, boot the device to normal mode by restarting it. And delete the third-party apps one by one.
Conversely, if the fruit remains unripped, move to the following steps.
12. Contact Samsung About Possible Repair
If any of the solutions don’t work, it’s feasible that your Samsung flagship has a serious malfunctioning defect or might have a serious hardware problem. In this case, it’s best to Contact Samsung Support. Or else carry your device to the nearest official service station and ask for assistance.
Fixed Samsung Pass Couldn’t Verify Fingerprint!
Samsung Pass not working or not recognizing fingerprint might have been resolved by any of the troubleshooting steps from the guide. If yes, let us know which trick helped out to get rid of it.