Several users have reported that the Samsung S21 signal keeps dropping and losing signal. If you’re facing the same issue on the Samsung phone, then you’ve landed in right place. This article will show you a complete guide to fix the Samsung Galaxy S21 that keeps losing the signal. With no signal on Samsung S21, you won’t be able to call, send messages, connect to the Internet, use internet-oriented apps and other services, and that’s what it makes more crucial.
Start with the following basic tips, and if that doesn’t help, you can move to the next solution.
- 1 Fix Samsung S21 Keeps Losing Signal
Fix Samsung S21 Keeps Losing Signal
Check out you are in the location that has Good Coverage
First and foremost, check out that other device in the same location doesn’t go through the same issue. If another device works accurately, then there is no need to perform any troubleshooting trick, just simply take your device to the Samsung store and replace it. Because it’s confirmed that there is a manufacturing defect due to a hardware problem.
If all other device doesn’t work accurately, then culprit it is unknown. Now we think it as a minor bug that creates a signal that keeps losing on S21, so to fix it, you need to force reboot your device. Because force reboot refreshes device services and memory.
- Press the Volume Down Key and Power Button until the logo of the symbol appears.
Install Carrier Updates and System Software
Often carrier releases new updates to make the connection, calls, messaging services, etc. stable. When you update the System Software, at the same time, make sure to update the carrier updates to, if available.
- Connect the phone with Wi-Fi.
- Open Settings
- Search software updates.
- Download and install new software updates.
Switch Network Mode
Another workaround is to disable the 5G connection on your phone. One of the Samsung users has said that changing the Network Mode from 5G to Auto or LTE, could fix the Samsung S21 call dropping issue right away.
- Open Settings.
- Scroll down and tap Connections.
- Select Mobile networks.
- Tap Network mode.
- Set to Auto or 4G.
- Let the device phone switch network mode.
Toggle Airplane Mode
Disconnect the phone from all wireless connections. When you enable the Airplane mode on an Android phone, it’ll get disconnected from all the wireless connections including Wi-Fi, Mobile Data, etc. Keep the Airplane mode enabled for 2-3 minutes, and then disable it.
Reboot Device in Safe Mode
Booting the Samsung phone into Safe mode will disable third-party applications like WhatsApp, Instagram, Facebook, and more. If any recently installed application is conflicting with the functionality and preventing you to make calls, will get it resolved by enabling Safe mode.
- Press and hold the Power button.
- When the Power menu appears. Then touch and hold the Power Off option.
- Select Safe mode.
Once the Safe mode enables, try calling and see if it loses connection or working fine like before.
Reset Network Settings
Most probably the network-related issue on S21 can be due to a change in default network settings. And we still don’t know the culprit behind it, so it’s better to perform Network reset on Samsung Galaxy S21. For that, you need to perform the given below steps.
- From the main screen, swipe up to access App Menu.
- Navigate to Settings.
- Select General Management.
- Tap Reset.
- TouchReset Network Settings.
- Hit Reset Settings.
- Write a PIN if you have set it up.
- Select Reset Settings.
- After completion of the process, verify it’s fixed or not.
If none of the above-mentioned tricks doesn’t work the last option is the factory reset. The factory reset will clear all the data stored in the memory, so we suggest you back-up all the data stored in the device before performing it.
- Power Off the device.
- Press the Bixby Key, Volume High Key, and the Power Key.
- Let out all the buttons when the green logo of the device appears.
- Press the Volume Low Button to feature “Wipe Data/Factory Reset”.
- Hold the Power Button to select the listed option.
- Press the Volume Down Button to highlight “Yes-Delete All User Data”.
- Press the Power Key to select.
- Reboot System Now will appear after the completion of the procedure.
- Press the Power Key to recover the device.
Indeed, contacting the carrier is the right choice, when any software-related solutions didn’t work. Connect with your carrier and let them analyze the problem.
Contact Samsung Support
In the end, considering it as a hardware issue, the last option left for you is to contact Samsung Support. Visit the local Samsung Service Store, they will examine the device and let you know what’s the fault.
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