Samsung Pay is a device wallet account that is provided by Samsung to Samsung Galaxy S10, S10 Plus, and S10e. This device payment service aims to take over the plastic card in your mobile wallet. Presently, all the device of Samsung is equipped with a Samsung pay app. These days, service is provided in countries like India, the US, UK, and many other countries. If you are users of Samsung Pay and going through a problem like Samsung Pay is not running or exhibiting as an “Inappropriate app”. Here in this article, we have covered all the possible tricks to fix Samsung Pay not working on Samsung S10, S10 Plus, and S10e.
There is a massive number of users going through the problem while using Samsung Pay. The users aren’t able to authenticate their account both through PIN and fingerprint or Samsung Pay unable to connect temporarily. Some owners of Samsung Galaxy S10, S10 Plus, and S10e use the Samsung Pay because they don’t want to hoist card along with them which can be uncertain. So they need Samsung Pay which can add multiple numbers of cards in their phones. But some Samsung Pay is not running has despondent many owners.
Samsung Pay not Working on S10/S10+/S10e
Trick 1: Make Sure You Have the Firmware for Samsung Pay Country You Are In
Firmware is an internal part of any phone. On the website, you will asset multiple numbers of the app that are reliant on the firmware notably payment apps. These device payment apps wouldn’t work if the mobile phone is not authorized and doesn’t match up to firmware. In-proper firmware also generates issues, such as Samsung Pay is exhibiting as “Inappropriate app”.
If you want to verify your firmware follow the given steps
- Tap Settings.
- Swipe down and tap “About Phone”.
- Verify the build number and match it with an available number in your country.
If it doesn’t match, you have to modify Samsung Phone ROM to the stock ROM that is applicable in your region. Otherwise move further to the next tricks.
Trick 2: Make Sure Date & Time Settings Are Correct of Your Location
Date and time are the priority in apps like Samsung Pay. It is necessary to maintain the date and time accurate in your device to use payment apps. If date and time are not correctly set on Samsung Galaxy S10, S10 Plus, and S10e may lead to Samsung Pay not running.
How can I Change Date and Time on Samsung Galaxy S10, S10 Plus, and S10e?
- Tap Settings.
- Hit “Date and Time”.
- Select “Automatic Date and Time” switch to enable.
Trick 3: Restart Samsung Galaxy S10, S10 Plus, and S10e
If you are facing the problem with Samsung Pay is not running. Simply, just reboot your Samsung Galaxy S10, S10 Plus, and S10e to solve the issue. It is always urged by skilled experts to reboot your phone.
- Press and hold the Power Key for a couple of seconds.
- Hit “Restart”.
Trick 4: Reset Samsung Pay
On Android, whenever you are going through an issue like this, you can fix it by resetting the app. Re-setting the app will delete all the defective settings that may create the problem in the app. You can delete the data of the app.
- Tap Settings.
- Select the Application Manager and select the desired app to reset.
- Hit “Storage”.
- Tap “Clear Data”.
Trick 5: Remove and Add a Card
If the above tricks don’t work to fix Samsung Galaxy S10, S10 Plus, and S10e. Then you can also shot to remove the current card in Samsung Payment.
- Go to Samsung Payment App on Samsung Galaxy S10, S10 Plus, and S10e.
- Select the card that you want to remove.
- Tap “Delete Card”.
- Check your Fingerprint.
- Hit “Add Card”.
- Scan your card with the help of a Camera and enter the card information.
- Approve the terms and condition
- Access it by Digital Signature.