The Samsung Galaxy S10 is one of the best models launched by the South Korean company in the current year. This device is well known for having a 6.4 inch dynamic AMOLED infinity display making it a great use for appearing the multiple types of content. Samsung Galaxy S10 has dual 12-megapixel cameras that allow the user to take the better quality of pictures. It contains Snapdragon 855 processor paired with 8GB RAM. Even though this is a great performing phone at some point the problem can occur and today we will perform to prevent your device from stuck on the software update screen problem.
Issue: I started a system update on my Samsung Galaxy S10 at 9 pm yesterday. And now hours later the device is stuck at 45% of the update. Along with the Android robot, the device shows the blue arrow turning on the robot. However, the update percentage is not rising. I have tested it by switching off the device with the help of Power Key and Volume low Key by performing this task yet the problem is not solved. I couldn’t perform factory reset at this point because I have some important picture which is not backed up. To Solve this problem perform the given below procedure.
Procedure 1: Do a Soft Reset
A soft reset is the first thing to perform to solve your device from Stuck On software update. This will usually repair the problem caused due to small software glitches as it will refresh the device software.
How can I perform Soft Reset on Samsung Galaxy S10?
- Press and hold Volume Low Button and Power Button for up to 40 sec.
- Wait as the Phone restart.
Verify if the device will update successfully.
Procedure 2: Update the device using the OTA method
How can I update Samsung galaxy S10 using OTA method?
- To open App tray, scroll up on a blank spot from the main screen.
- Tap Settings.
- Tap Software Update.
- Select Download Updates Manually.
- Wait for the phone to verify for updates.
- Hit OK.
- Hit Start.
- Tap OK, when the restart message appears.
Procedure 3: Update from Computer using Smart Switch
Verify that you have backup all your important data before performing this procedure.
How can update from a computer using the smart switch in Samsung Galaxy S10?
- Install and download Samsung Smart Switch that is suitable for your PC.
- Connect the USB cable to an appropriate USB port on your PC.
- Connect another suitable end of the USB cable to your device.
- Permit your PC to install any drivers required for your phone.
- Access the Smart Switch on your PC and permit it to create the connection.
- If the Software update is present for your phone, the Smart switch will spontaneously persist you to update.
- Click Update to start downloading the files.
- Click OK to proceed further.
- Your phone may switch off for some time during the update.
- Once the update is complete the phone will return to the Main screen.
Procedure 4: Wipe Cache partition of the device
To increase the access speed of your phone apps cached data is used. Formerly this data can be deprived due to which it produces the problem in the device. To verify if a depraved cached data is creating the issue you will need to delete the cache partition of the device from the recovery mode.
How can I perform Wipe Cache partition in Samsun Galaxy S10?
- Switch off the device.
- Press and hold the Bixby Button and the Volume High Button.
- Then press and hold the Power Button.
- When the Android symbol appears, free all the buttons.
- Press the Volume Low Button to feature “Wipe Cache Partition”.
- Press the Power Button to select the options. Select “Yes”.
- After the completion of the cache partition, “Reboot System Now” is featured.
- Press the Power Button to restart the device.
Verify if the software update will be finished.
Procedure 5: Factory Reset
After performing this task if the problem is not solved yet then you need to perform a factory reset.
Note:- You need to back up all the important data from your device before performing the factory reset.
How can I perform a factory reset in Samsung Galaxy S10?
- Press and hold the Power Button +Volume Low button for a few seconds.
- When the device is switched off press and hold Power Button + Volume High Button + Bixby Button for a couple of seconds.
- If Upload Mode appear release all the buttons.
- Press and hold Power Button + Volume Low Button for a maximum of 3 seconds.
- Then immediately press and hold the Bixby Button + Power Button + Volume High Button till Samsung galaxy S10 appears on display.
- From Recovery Mode select Factory reset/Wipe data.
- With the help of Volume, Buttons swipe down.
- Power button to confirm the appropriate option.
- Select YES and click the Power Button.